Analytic Quality Glossary: References

 

UNDER CONSTRUCTION

 

Citation reference: Harvey, L., 2004–12, Analytic Quality Glossary, Quality Research International, http://www.qualityresearchinternational.com/glossary/

This is a dynamic glossary and the author would welcome any e-mail suggestions for amendments or additions. Page updated 25 January, 2012 copyright Lee Harvey 2004–12

 

 

 

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References for the items included in the Analytic Quality Glossary

About.com, 2012, Secondary School Educators, Norm-Referenced Test http://712educators.about.com/library/glossary/terms/bldefnorm.htm, accessed 20 January 2012.

Adam, S., 2004, Using Learning Outcomes: A consideration of the nature, role, application and implications for European education of employing ‘learning outcomes’ at the local, national and international levels. United Kingdom Bologna Seminar 1–2 July 2004, Heriot-Watt University (Edinburgh Conference Centre) Edinburgh. Scotland.

Altbach, P. G., 2002, ‘Differentiation requires definition: the need for classification in complex academic systems', International Higher Education, Winter 2002 available online at http://www.bc.edu/bc_org/avp/soe/cihe/newsletter/News26/text001.htm, accessed 3 August 2008, no longer available at this address 14 February 2011.

American Heritage Dictionary. 1993, Houghton Mifflin Co.: Boston.

American Association of Law Libraries (AALL), 2004, Developing and Submitting a Program Proposal to the AALL Professional Development Committee, ‘What are learning outcomes?’ http://www.aallnet.org/prodev/guide_for_developing_and_submitt.asp, not available 20 January 2012.

Angelo, T.A., 1995, AAHE Bulletin, November, p.7

Anglia Polytechic Univeristy, 2004, Prior Learning - Accreditation of Prior Experiential Learning (APEL), http://www.isc.anglia.ac.uk/html/apel.htm, undated page accessed October 2004. [Anglia Polytechnic University is now Anglia Ruskin University]. The page is not avialable 1 February 2011.

Answers.com (2011) Bologna process, http://www.answers.com/topic/bologna-process, acccessed 8 February 2011.

Arkansas State University (undated) University Governance available at asunews.astate.edu/UniversityGovernance110404.doc accessed 7 April 2011.

 

Askling, B., Hofgaard Lycke, K. and Stave, O., 2004, ‘Institutional leadership and leeway – important elements in a national system of quality assurance and accreditation: experiences from a pilot study', Tertiary Education and Management 10 pp. 107–120.

Askling, B., 1997, ‘Quality monitoring as an institutional enterprise', Quality in Higher Education, 3(1), pp. 17–26.

Askling, B., 1998, Quality Work in Swedish Universities in a Period of Transformation  (Report No. 1998:04). (Göteborg; Dept. of Education and Educational Research, Göteborg University).

Association europeenne des conservatoires [Academies de musique et musikhochschulen] (AEC), 2004, Glossary of terms used in relation to the Bologna Declaration http://www.aecinfo.org/glossary%20and%20faq%20english.pdf, accessed September 2004. Not available at this address 31 January 2011.

Astin, A. W., 1985, Achieving Educational Excellence. San Francisco, Jossey Bass.

Astin, A. W., 1990, ‘Assessment as a tool for institutional renewal and reform', in American Association for Higher Education Assessment Forum, 1990, Assessment 1990: Accreditation and Renewal, AAHE, Washington, D.C., pp. 19-33.

Astin, A. W., 1991, Assessment for Excellence: The philosophy and practice of assessment and evaluation in higher education. New York, American Council on Education and Macmillan.

Australian Bureau of Statistics, 2003, Themes - Education and Training Statistics National Centre: Review of Statistics on Higher Education http://www.abs.gov.au/websitedbs/c311215.NSF/0/77978a28ce3729bcca256df200799f35?OpenDocument, last updated 5 December 2003, not available 25 January 2012.

Australian National Training Authority (ANTA), 2004, VET — What is it? http://www.anta.gov.au/vetWhat.asp, Updated 22 September 2004, not available at this address, 4 Februry 2011.

Australian Universities Quality Agency (AUQA), 2003, Audit Manual v1 (May 2002), http://www.auqa.edu.au/qualityaudit/auditmanual_v1/chapter02/index.shtml, last updated 9 December 2003, not avilable at this address 3 February 2011.

 

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Barnett, R., 1988, ‘Entry and exit performance indicators for higher education: some policy and research issues', Assessment and Evaluation in Higher Education, 13, 1, Spring, pp. 16–30.

Barrow, 1999, ‘Quality management systems and dramaturgical compliance’, Quality in Higher Education, 5(1), pp. 27–36.

Barrows, C.A., Clark, M.W., Satz, R.N., 2004, Thesis Manual, University of Wisconsin-Eau Claire, 5th Edition.

Bazargan, A. (1999) Introduction to assessing quality in higher medical education in Iran: challenges and perspectives, Quality in Higher Education, 5(1), pp. 61–­68.

Bellamy, S., 2010, Towards a Cultural Understanding of Academic Worlds, International Review of Business Research Papers, 6(5), Pp. 46-57, available at http://www.bizresearchpapers.com/4.%20Bellamy%20S.pdf, accessed 21 January 2012.

Bennett, D.C., 2001, Assessing quality in higher education – Perspectives, Liberal Education, Spring.

Beerkens, E. & Lub, A., 2001, 'Globalisation & higher education research: outset for a conceptual framework', paper prepared for the CHEPS Summerschool in Higher Education Research, available at http://www.beerkens.info/files/Beerkens&Lub_G&HE%20Research_CSS_2001.pdf

Bernardo, A.B.I., 2003, ‘International higher education: models, conditions, and issues’, in Tullao, T.S (Ed.), Education and globalization (pp. 213–72). Manila: PIDS/PASCN.

Bergquist, W. H. 1992, The Four Cultures of the Academy: Insights and Strategies for Improving Leadership in Collegiate Organizations, San Francisco: Jossey- Bass.

Blackmur, D., 2004, A critique of the concept of a national qualifications framework, Quality in Higher Education, 10(3)

Black Hills State University (BHSU), 2004, Frequently Asked Questions About Correspondence Learning at BHSU, http://www.bhsu.edu/academics/distlrn/internet/CorrespondenceFAQ.htm#Question1, undated, accessed November 2004, not available 17 February 2011.

 

Bogue, E.G. & Saunders, R.L., 1992, The evidence for quality: Strengthening the tests for academic and administrative effectiveness. San Francisco: Jossey-Bass Publications.

Bologna Process (undated), Bologna Process available at http://www.wg.aegee.org/ewg/bologna.htm, accessed 7 February 2011.

Bologna Process, 2008, Main documents. The official Bologna Process website July 2007–June 2010 at http://www.ond.vlaanderen.be/hogeronderwijs/bologna/documents/, acccessed 8 February 2011.

Botha et al., 2007. Quality Assurance: Coming of Age Lessons from the Past and Strategies for the Future, INQAAHE papers, Toronto, available at http://www.peqab.ca/Publications/INQAAHE_Papers.pdf, accessed 24 January 2012.

Bragg, D., undated,Work-Based Learning in Two-Year Colleges: An American Tradition: Work in Progress at the University of Illinois available at http://vocserve.berkeley.edu/CW63/WorkBasedLearning.html, accessed 29 January 2012.

Brennan, J., Holloway, J. and Shah, T., undated, Open University, The United Kingdom. OECD/IMHE, available at http://www.oecd.org/dataoecd/49/23/1871706.pdf, accessed 25 January 2012.

Brink, C., 2010, ‘Quality and standards: clarity, comparability and responsibility’, Quality in Higher Education, 16(2), 139–52.

British Academy, 2010, Lost in Translation, news release, available at http://www.britac.ac.uk/news/news.cfm/newsid/460, accessed 11 February 2011.

British Council, 2011, What Do We Mean By Vocational Education& Training? available at http://www.britishcouncil.org/china-education-vocational-vetinuk-definition.htm accessed 23 January 2011, not available 29 January 2012.

British Council, undated, Transnational Education available at http://www.britishcouncil.org/tne.htm, accessed 28 January 2012.

British Standards Institution (BSI), 1989, Quality Systems Auditing, BS7229 (London, BSI).

Brown, R., 1994, ‘Quality and standards: the HEQC perspective', in Harvey and Mason, (Eds.), 1995, Proceedings of the Third QHE 24-Hour Seminar, Quality and Standards: The Role of the Professions, 15–16 December, 1994. Birmingham, QHE, pp. 22–30.

Bruce, C., 1997, Peer Review: A Handbook. Queensland University of Technology, available at http://sky.scitech.qut.edu.au/~bruce/pubs/PEERREV.pdf, accessed 23 January 2012.

Burrows, A. and Harvey, L., 1992, ‘Defining Quality in Higher Education: the stakeholder approach’, paper to the AETT conference on ‘Quality in Education’, University of York, 6-8th April, 1992.

 

BusinessDictionary.com, 2011, Criterion-referenced assessment, available at http://www.businessdictionary.com/definition/criterion-referenced-assessment.html, accessed 3 February 2011.

 

 

Campbell, C. & Rozsnyai, C., 2002, Quality Assurance and the Development of Course Programmes. Papers on Higher Education, Regional University Network on Governance and Management of Higher Education in South East Europe, Bucharest, UNESCO.

Canterbury Christ Church University College (2004) Quality Reviews, http://quality.cant.ac.uk/REVIEWS/QUALITYREVIEWS.htm, last updated 27/10/04, no longer available 18 January 2012.

Capital Community College Foundation (CCCF) 2004, The thesis statement, http://webster.commnet.edu/grammar/composition/thesis.htm, undated page, accessed November 2004, not available 26 January 2012.

Carnegie Foundation for the Advancement of Teaching, undated,, The Carnegie Classification of Institutions of Higher Education http://classifications.carnegiefoundation.org/, accessed 14 F ebruary 2011.

Cave, M. and Kogan, M., 1990, ‘Some concluding observations’, in M. Cave, M. Kogan, & R. Smith (Eds.), 1990, Output and Performance Measurement in Government: The state of the art, pp. 179–87 (London, Jessica Kingsley).

Cave, M., Hanney, S. and Kogan, M., 1997, “The Use of Performance Indicators in Higher Education”, 3rd ed., Higher Education Policy, Series 3, Jessica Kingsley Publishers.

Centrex, 2004, Glossary of Terms, http://www.centrex.police.uk/quality/glossary.html. Centrex is a registered trademark of the Central Police Training and Development Authority. Page undated, accessed November 2004, not available at this address 4 February 2011.

Charles Drew University, 2011, 'Definition of an Academic Year and a Fiscal Year' available at http://www.cdrewu.edu/assets/pdfs/Definition%20of%20an%20Academic%20Year%20and%20a%20Fiscal%20Year.pdf, accessed 31 January 2011.

Charles Sturt University, 2004, 'Learning aims and objectives', http://www.csu.edu.au/division/celt/html/dev_flex/dflr22.htm (page undated but site home page dated 2004) Page not available at this address (31 January 2011); on the 1st of January 2009 the Division of Learning and Teaching Services was established by a merger of staff from the Centre for Enhancing Learning and Teaching (CELT) and the Learning Materials Centre (LMC). 'Aim' no longer appears in either the Charles Sturt UniversityDivision of Student Administration (2011) Glossary of Terms or the Charles Sturt University (2011), Glossary.

Charles Sturt University, 2004, ‘Learning aims and objectives’, http://www.csu.edu.au/division/celt/html/dev_flex/dflr22.htm (page undated but site home page dated 2004), not available 22 January 2012.

Charles Sturt University, 2004, School of Agricultural and Veterinary Sciences, Bachelor of Applied Science (Equine Studies), What is a Dissertation?, http://www.csu.edu.au/faculty/sciagr/sag/honours/FAQ.htm#4., page undated accessed November 2004, no longer available 2 March 2011.

Charles Sturt University, 2011, Glossary, available at http://www.csu.edu.au/about/glossary, accessed 31 January 2011.

Charles Sturt University, Division of Student Administration, 2011, Glossary of Terms, available at http://www.csu.edu.au/division/student-admin/glossary.htm accessed 31 January 2011, not available 28 January 2012.

Chen, G., 2008, What is a Community College?, Community College Review, 24 January 2008, available at http://www.communitycollegereview.com/articles/1, accessed 14 February 2011.

Chen, M. and Taylor, J., 2011, Quality as Transformation: Explore Understandings at Doctoral Level Education (0099) extended abstract for SRHE Conference 2011, available at http://www.srhe.ac.uk/conference2011/abstracts/0099.pdf, accessed 28 January 2011.

Chernay, G., 1990,  Accreditation and the Role of  the Council on Postsecondary Accreditation (COPA) (Washington DC, COPA).

City University of Hong Kong, 2004, Continuous Improvement on Quality Education work: Internal Quality Audit, http://fbweb.cityu.edu.hk/CIQEW/default.cfm?page=InternalQualityAudit, undated, accessed, November, 2004, no longer available 18 January 2012.

Cocke, A., 2011, The Definition of "Educational Degrees" available at http://www.ehow.com/about_5137424_definition-educational-degrees.html, accessed 7 February 2011.

Cohen E.B and Winch, R., (2010), Diploma and accreditation mills: Exposing academic credential abuse, Verifile Limited, 20 January 2010, available at http://www.international.ac.uk/resources/Diploma%20and%20Accreditation%20Mills.pdf accessed 29 January 2011.

Colby Community College, 2003, What is reaccreditation? http://www.colbycc.edu/?m=283&s=&l=285, not available at this address 25 January 2012.

Colis, B. and Moonen, J., 2001, Flexible Learning in a Digital World: Experiences and expectations (London: Kogan-Page).

Coles, C., 2003, ‘The development of a curriculum for spinal surgeons’, Observations following the Second Spine Course of the Spinal Society of EuropeBarcelona 16th – 19th September 2003, http://www.eurospine.org/Teachers%20Course/C_Coles_report_03.html, not available at this address 28 February 2011.

Committee of Technikon Principals (CTP), 2001, What is A Technikon?,  http://www.technikons.co.za/whatistech/techintro.html, not available 25 January 2012.

Common Data Set of U.S. Higher Education Terminology, 2010, Glossary, available at http://www.uta.fi/FAST/US5/REF/dataset.html, updated 10 November 2010, accessed 31 January 2011.

Commonwealth Higher Education Management (CHEMS), 1998,. Benchmarking in Higher Education: An International Review. Twente: CHEMS.

Consejo Superior de Educación (CSE), 1996, Boletín Oficial, Normas Generales, (Santiago, CSE).

Coombs, P. H. and M. Ahmed, 1974, Attacking Rural Poverty. How non-formal education can help, Baltimore: John Hopkins University Press.

Corey, D., 2008, 'What if you ask, what is a Dissertation or how to define dissertation?' Dissertation Writing And Learning Centre, Issue 7, 17 April 2008, available at http://www.dissertation-help.co.uk/dissertation_guide/what_is_a_dissertation.htm, accessed 2 March 2011.

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Council For Higher Education Accreditation (CHEA) 2001, Glossary of Key Terms in Quality Assurance and Accreditation http://www.chea.org/international/inter_glossary01.html, last updated 23 October 2002, accessed 18 September 2012, page not available 30 December 2016.

Council for Higher Education Accreditation (CHEA) CHEA Institute for Research and Study of Accreditation and Quality Assurance, 2003, Statement Of Mutual Responsibilities for Student Learning Outcomes:  Accreditation, Institutions,  and Programs, September 2003. pdf available at http://www.chea.org/pdf/StmntStudentLearningOutcomes9-03.pdf, accessed 20 January 2012.

Council For Higher Education Accreditation (CHEA) 2010, Important Questions About Accreditation, Degree Mills and Accreditation Mills, http://www.chea.org/degreemills/default.htm, last modified 24 May 2010, accessed 4 February 2011.

Council for Higher Education Accreditation and United Nations Educational, Scientific and Cultural Organization (CHEA/UNESCO), 2009, Toward Effective Practice: Discouraging Degree Mills in Higher Education . Washington, CHEA/UNESCO available at http://www.chea.org/pdf/degree_mills_effective_practice.pdf , accessed 21 January 2011. CHEA has a lot of information at http://www.chea.org/degreemills/default.htm

Council for National Academic Awards (CNAA), 1990, The Measurement of Value Added in Higher Education. London, CNAA.

Council of Europe, 2005, Bologna for Pedestrians http://www.coe.int/T/DG4/HigherEducation/EHEA2010/BolognaPedestrians_en.asp, acccessed 3 August 2008

Council on Higher Education, Higher Education Quality Committee (HEQC), 2004, Criteria for Institutional Audits, April (Pretoria, Council on Higher Education).

Cultural Heritage National Training Organisation (CHNTO), 2004, Career development: Introduction, http://www.chnto.co.uk/development/vqhe/VQHE_Tg_HEintro.html, page undated, accessed November 2004. The page address exists but is now (15 February 2011) a page entitled 'What is Cultural Heritage'.

Cunha, J. and Miller, D., 2009, Value-Added in Higher Education, 30 April 2009, available at http://www.stanford.edu/~millerdw/value_added.pdf, accessed 29 January 2012.

Dale, M. and Bell, J., 1999, Informal Learning in the Workplace. DfEE Research Report 134, London: Department for Education and Employment.

Dalin, P. 1978, Limits to Educational Change. London: Macmillan.

Danmarks Evalueringsinstitut [Danish Evaluation Institute] (EVA), 2004, Home / Knowledge and method / EVA's method / Follow up, http://www.eva.dk/ undated, accessed, October, 2004, no longer available at this address 14 March 2011.

Davies, P.  and Brailsford, T., (undated), Planning, Design and Production, Quality assurance, Quality is fitness for purpose, an extract from New Frontiers of Learning (Guidelines for Multimedia Courseware Developers in Higher Education) Bio-Informatics Research Group, Department of Life Science, University of Nottingham, http://ibis.nott.ac.uk/guidelines/ch2/chap2-A-4.html, accessed 10 March 2011.

Department for Education and Skills and Council for Industry and Higher education (DfES/CIHE), 2002, The Work Related Learning Report, March, http://www.dfes.gov.uk/wrlr/ This address no onger active as of 21 January 2011.

Department of Education (South Africa), 1996, Green Paper on Higher Education Transformation December, 1996 (Pretoria, Department of Education). Available at http://www.polity.org.za/html/govdocs/green_papers/hegreenp.html?rebookmark=1#_Toc374340698, not available 28 January 2012.

Department of Trade & Industry and Council for Industry and Higher Education (DTI/CIHE), 1990, Getting Good Graduates. London, HMSO.

De Rosario, P., 2002, Types of examination and certification arrangements: draft report. European Forum on Quality in VET.

Dervitsiotis, K. N., 2000, 'Benchmarking and business paradigm shifts',Total Quality Management. 11, pp. 641–46.

Descy, P. Westphalen, S-A., 1998,  ‘Measuring the effectiveness of training', Working paper, Cedefop.

Deutscher Akademischer Austausch Dienst [German Academic Exchange Service] (DAAD), 2004, Study and Research in Germany, http://www.daad.de/deutschland/en/2.1.1.1.html, no longer available at this address, 9 March 2011.

Deutscher Akademischer Austausch Dienst [German Academic Exchange Service] (DAAD), undated, Study and Research in Germany, Fachhochschulen / Universities of Applied Sciences, available at http://www.daad.de/deutschland/hochschulen/hochschultypen/00411.en.html, accessed 9 March 2011.

Deutsche Gesellschaft für Qualität e.V, The Power of Quality www.dgq.de/wiruns/English/power.pdf, accessed, May 2005, not available at this address 5 March 2011.

Deutscher Bildungs Server, 2011, European cooperation in vocational education (Copenhagen process), available at http://www.bildungsserver.de/zeigen_e.html?seite=3157, accessed 9 February 2011

Dlamini, C.R.M.. 1997, Academic Freedom and the Autonomy of Tertiary Institutions, Based on the author's unpublished LL.D. thesis, University Autonomy and Academic Freedom in South Africa, UNISA, 1996.

Dictionary.com, 2003–12, 'league table', available at http://dictionary.reference.com/browse/league+table, accessed 20 January 2012.

DiFiore, L., 2003, Financial Aid Strategies For Non-Traditional Students, Part I, What is a Non-Traditional Student? http://collegehelp.info/scholarship/nonTraStu_ptI.htm, updated 23 Febrary, 2003, accessed 21 January 2012.

Díospóireachtaí Parlaiminte [Parliamentary Debates] 1986, Dáil Éireann , Volume 367 , 13 June, 1986: Estimates, 1986,  Vote 31: Office of the Minister for Education (Revised Estimate) http://historical-debates.oireachtas.ie/D/0367/D.0367.198606130003.html, accessed 20 January 2012.

Directgov, 2011, Education and Learning: Foundation Degrees available at http://www.direct.gov.uk/en/educationandlearning/qualificationsexplained/dg_10039022, accessed 5 February 2011.

Dochy, F. J. R. C, Segers, M. S. R. and Wijnen, W. H. F. W., 1990, ‘Preliminaries to the implementation of a quality assurance system based on management information and performance indicators’ in Dochy, F. J. R. C, Segers, M. S. R. and Wijnen, W. H. F. W. (Eds.), Management Information and Performance Indicators in Higher Education: an International Issue, Van Corcum, Assesn/Maastricht, pp. 69–94.

Doherty-Delorme, D. and Shaker, E., 2001, Missing Pieces II An Alternative Guide To Canadian Post-Secondary Education. 2000/2001 Provincial Rankings: Where Do the Provinces Stand on Education? January, Canadian Centre for Policy Alternatives http://www.policyalternatives.ca/publications/pub4.html. Paper no longer accessible at this address.

 

 

 

Duff, T., Hegarty, J. and Hussey, M., 2000, Academic Quality Assurance in Irish Higher Education: Elements of a handbook, (Dublin, Blackhall).

Dupa, J.P., 2003, Sector Classification of Universities, OECD, www.oecd.org/dataoecd/0/19/15734422.doc, accessed 3 August 2008, not accessible 14 February 2011.

 

Dziuban, C., and Moskal, P., 2001, ‘Evaluating distributed learning in metropolitan universities', Metropolitan Universities, 12(1), 41–49.

Ecole Polytechnique Universitaire de Marseille [Polytechnic Marseille], 2004, The school :General presentation, http://www.polytech-marseille.com/EN/pregene.html undated, accessed October 2004, not available 22 January 2012.

Eckel, P., Hill, B., and Green, M., 1998, On change, En route to transformation.  (Washington, DC, American Council on Education).

ECOTEC Research and Consulting, 1999, Ex Ante Evaluation of the Highlands and Islands Special Programme, 29/10/99, available at http://www.evaluace.cz/dokumenty/hodnot_zpr_eu/highlands.pdf, no longer at this address 7 March 2011.

Elton, L., 1992, ‘University Teaching: A professional model for quality and excellence’, paper to the ‘Quality by Degrees’ Conference at Aston University, 8th June, 1992.

EmeraldManagementXtra, 2005, ‘Developing Outcomes-based Learning Programmes’, http://www.emeraldinsight.com/info/emx/faculty/teaching_approaches/Developing_an_outcomes-based_programme.html?chked=19051977 , accessed Sept 2005, no longer available 16 January 2012.

Encyclopedia of Educational Technology, undated, Blended Learning: Choosing the Right Blend, Encyclopedia General Editor, Bob Hoffman. A publication of San Diego State University, Department of Educational Technology, http://coe.sdsu.edu/eet/articles/blendlearning/index.htm, accessed April 2005, not available 4 February 2011.

ENQA 2005, Standards and Guidelines for Quality Assurance in the European Higher Education Area, Helsinki, ENQA, available at www.enqa.eu/files/ENQA%20Bergen%20Report.pdf, accessed 16 January 2012.

Epper, R., 1999, 'Applying benchmarking to higher education', Change, pp. 24–31.

EQUIPE Project, 2004, Case Study, Lithuania, by Daiva Dumciuviene of Kaunas University of Technology. Site undate accessed, October, 2004 http://equipe.up.pt/Casestudies/sg2kaunas.pdf

EQUIS, undated, European Quality Improvement System EQUIS, http://www.efmd.be/, site undated, accessed November, 2004, no longer available 25 January 2012.

Erlendsson, J., 2002, Value For Money Studies in Higher Education   http://www.hi.is/~joner/eaps/wh_vfmhe.htm, accessed 29 January 2012.

Erwin, T.D., 1991, Assessing Student Learning and Development, Jossey-Bass.

E-skills UK, 2004, Work Experience, http://www.e-skills.com/cgi-bin/wms.pl/430, page not available at this address 4 February 2011.

EuroEducation.net, 2006, The Netherlands, Source: IAU from Centre for International Recognition and Certification, Nuffic, the Hague, 2006, available at http://www.euroeducation.net/prof/netherco.htm, accessed 8 February 2011.

Europa, 2004, Education and Training: ECTS — European Credit Transfer System http://europa.eu.int/comm/education/programmes/socrates/ects_en.html, Last update: 23 August, 2004, no longer at this address, 3 March 2011.

Europe Unit [UK] undated, Vocational education—The Bruges-Copenhagen Process, available at http://www.europeunit.ac.uk/eu_policy___education/vocational_education_and_training.cfm, accessed 9 February 2011.

Europe Unit [UK] undated, ECTS, available at http://www.europeunit.ac.uk/eu_policy___education/ects.cfm, accessed 3 March 2011.

European Association for International Education (EAIE), 2004, International Student – Trainee, Higher Education Institutions, Code of Practice http://www.eaie.nl/SWING/form3.html; undated accessed October 2004, not available at this address 14 February 2011.

European Commission, Education and Training, 2010, The Diploma Supplement, available at http://ec.europa.eu/education/lifelong-learning-

policy/doc1239_en.htm last update: 12 July 2010, accessed 1 March 2011.

European Commission, Education and Training, The Lifelong Learning Programme 2007–2013, 2008, Glossary, available at http://ec.europa.eu/education/programmes/llp/guide/glossary_en.html last update: 11 April 2008, accessed 1 March 2011.

European Network of Quality Agencies (ENQA), 2003, The Bologna Process, Glossary, Accreditation, http://www.bologna-berlin2003.de/en/glossary/glossar_eng.htm, accessed, 3 August, 2008, page changed to http://www.bologna-berlin2003.de/en/glossary/ accessed 20 January 2012.

European Training Foundation (ETF), 1998, Quality Assurance in Higher Education:  Manual of Quality Assurance in Higher Education: Procedures and Practices (Turin: European Training Foundation).

European Union (EU), 2004, ECTS Users’ Guide – European Credit Transfer and Accumulation System for Lifelong Learning, European Commission. Published summer 2004.

European Union, Directorate-General for Education and Culture (EU, DGEC), 2002, Tuning: Tuning educational structures in Europe, Report of Closing Conference, Brussels 31 May 2002.

Fachhochschule Liechtenstein, 2004, General information, What is a "Fachhochschule"? http://engl.fhl.li/about_us/fachhochschule.asp, undated accessed October 2004, no longer available at this address, 9 March 2011.

Fachhochschule Mannheim, 2004, Studies without Frontiers ‘What is a Fachhochschule?' http://www.fh-mannheim.de/FHweb_englisch/what.html. Page no longer accessible at this address, 4 February 2011.

Fachhochschulrat, undated, FH sector in Austria, http://www.fhr.ac.at/fhr_inhalt_en/02_quality_assurance/sector_in_austria.htm, accessed 9 March 2011.

Fraser, M., 1994, ‘Quality in higher education: an international perspective' in Green, D. (Ed.), 1994, What is Quality in Higher Education? pp. 101–111 (Buckingham, Open University press and Society for Research into Higher Education).

Fraser, B.T. and McClure, C.R. assisted by Leahy, E.H. Dagli, A. and Darling, I.S., 2002, Information Use Management and Policy Institute, Association of Research Libraries E-Metrics Project, January, available at http://www.arl.org/arldocs/stats/aboutstats/may2002/ARL.Emetrics.Outcomes.Paper.Final.Jan.8.02.pdf, accessed 16 January 2012.

Free definition, 2004, ‘Peer review’ http://www.free-definition.com/Peer-review.html, not available 23 January 2012.

Freedictionary.com, 2004, ‘Accountability', http://www.thefreedictionary.com/accountability, item no longer accessible at this address.

Freedictionary.com, 2004, ‘Peer review’, http://www.thefreedictionary.com/peer%20review, accessed 23 January 2012.

Fahy K., Perrin, C. and Ferrer, J., 1999, ‘Accreditation of Prior Experiential Learning: reaching a standard or jumping through hoops', Australian Electronic Journal of Nursing Education 4(2), March, http://www.scu.edu.au/schools/nhcp/aejne/archive/vol4-2/fahykvol4_2.htm, accessed October 2004. The online page is no longer available at this address 1 February 2011.

Gallagher, A., 1991, ‘Comparative value added as a performance indicator’, Higher Education Review, 23 (3), pp. 19–29.

German Institute of Internal Auditors (IIR), 2002, IIR Audit Standard No. 3, ‘Quality Management in the internal audit activity’,  12 August 2002 http://www.iir-ev.de/deutsch/download/ Revisionsstandard_Nr._3_englisch.pdf

Gibson, A., 1986, ‘Inspecting education’, in Moodie, G. (Ed.), Standards and Criteria in Higher Education, Guildford, SRHE, pp. 128–35.

Given, J. and Smailes, J., undated, Report on the Pedagogical Needs of Non-traditional Students, Learning and Teaching Support Section, University of Northumbria.

Global Alliance for Transnational Education (GATE) 1997, Certification Manual. GATE.

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Tempus, 2001, Glossary of the Terms related to Quality Assurance Development of Quality Assurance System in Higher Education (QUASYS) Tempus Joint European Project, UM JEP-16015-2001 http://www.unizg.hr/tempusprojects/glossary.htm, accessed 3 August 2008, not available 29 January 2011.

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Universitat Politècnica de Catalunya, 2003, Doctorate Guide http://www.upc.es/tercercicle/eng/doctorat/guia/2.php, modified 15 April, 2003, not available at this address 26 January 2012.

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University of Abeerdeen, 2002, Academic Quality Guide: Section 2: Quality Assurance in Higher Education: an Overview http://www.abdn.ac.uk/registry/quality/section2.hti#2_1, last modified, 15 May 2002. No longer at this address 3 February 2011. The University's current (accessed 3 February 2011) Academic Handbook, available at http://www.abdn.ac.uk/registry/quality/index.shtml, has no defitnion of audit.

University of Abeerdeen, 2010, Glossary, available at http://www.abdn.ac.uk/qe/glossary.shtml#_Toc68688627, last modified: 10 Feb 2010, accessed 17 February 2011.

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University of Ballarat, Australia, (2004) Administrative & Academic Support Portfolio, Student Services, Academic Transcripts. http://www.ballarat.edu.au/aasp/student/admin/he/academictranscript.shtml Last updated 30 August, 2004, not available at this address 9 February 2011.

University of Bologna, 2011, Bologna Process, http://www.eng.unibo.it/PortaleEn/University/Bologna+Process/default.htm, acccessed 9 February 2011.

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Vlãsceanu, L., Grünberg, L., and Pârlea, D., 2004, Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions (Bucharest, UNESCO-CEPES) Papers on Higher Education, ISBN 92-9069-178-6. http://www.cepes.ro/publications/Default.htm accessed Jan 2005, no longer active, see Vlãsceanu et al., 2007.

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