Analytic Quality Glossary A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Home
Citation reference: Harvey, L., 2004-24, Analytic Quality Glossary, Quality Research International, http://www.qualityresearchinternational.com/glossary/
This is a dynamic glossary and the author would welcome any e-mail suggestions for additions or amendments.
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Organisational standards
Organisational standards are the specification of principles and procedures by which the institution assures that it provides an appropriate learning and research environment.
Organisational standards are similar to 'quality standards' when used in the sense of expectations and norms of behaviour or provision.
Harvey (2006) sees organisational standards as one of four broad areas in higher education where standards are set and assessed:
Organisational standards are the principles and procedures by
which the institution assures that it provides an appropriate
learning and research environment. Organisational standards
measure the attainment of formal recognition of systems to ensure
effective management of organisational processes and clear
dissemination of organisational practices. Organisational standards
are also sometimes called ‘quality standards’. This is
somewhat confusing. In the Standards and Guidelines for Quality
Assurance in the European Higher Education Area (ENQA
2005), for example, the standards are normative aims for quality
processes, which are elaborated through a set of expectations
(the guidelines) that are similar to objectives.
CHEA (2002) sees organisational standards as:
Criteria: Standards for accreditation or certification of an institution or program. These involve expectations about quality, effectiveness, financial viability, compliance with national (U.S.: state and federal) rules and regulations, outcomes, and sustainability. In the U.K., "criteria" refers to standards for degree-awarding powers and the title "university."
Here is a table that outlines the relationship between standards and quality, along with an indication of the the external assurance and standards checking processes that are used.
Council For Higher Education Accreditation (CHEA) 2001, Glossary of Key Terms in Quality Assurance and Accreditation http://www.chea.org/international/inter_glossary01.html, last updated 23 October 2002, accessed 18 September 2012, page not available 30 December 2016.
ENQA 2005,