OrientationObservationIn-depth interviewsDocument analysis and semiologyConversation and discourse analysisSecondary Data
SurveysExperimentsEthicsResearch outcomes
Conclusion
A series of visits was made to each of the 11 organisations involved in the study. I observed people at work and gained familiarity with the technologies in use. In addition to informal contacts during these periods of observation, I carried out 196 interviews (113 with men and 83 with women). These people varied widely by occupation, status, age and training and included some informants in the industries, professions or trade unions concerned but outside the immediate case study settings.
Basic checklists of questions were devised for each occupational or situational group of informants and working schedules constructed by reference to these for each interview or group of interviews. The interviews were thus formal and structured, but they were open-ended and discursive. Some were as short as 20 minutes, others as long as three hours. Most were carried out in a private room within the work situation, by agreement with employers. Most were tape-recorded and transcribed.
